Most MSPs grow through word-of-mouth. Growth is organic but unpredictable. The MSPs winning now are building owned channels: Google Ads, content, LinkedIn. They’re generating 10-30 qualified inquiries per month.

Why Traditional IT Services Selling Doesn’t Work

Cold calling = ignored. Generic pitches = shopped around. Price-focused = low margins.

Authority + specificity = inbound at higher margins.

Channel 1: Google Ads for IT Services

IT decision makers search for solutions: “managed IT services,” “network security,” “cloud migration.” High-intent, qualified keywords.

Budget: $2,500-4,000/month = 15-30 leads/month

Channel 2: Content Authority

Publish:

  • “Cloud migration playbook”
  • “Cybersecurity framework guide”
  • “Managed IT vs. DIY cost comparison”

Channel 3: LinkedIn Authority

Post: 2-3x/week about IT trends, solutions, security Target: IT Director, CTO titles Budget: $2,000-3,000/month for ads

Timeline

  • Months 1-3: Google Ads
  • Months 3-6: LinkedIn authority
  • Months 6-12: Content authority
  • Month 12+: 20-40 leads/month from owned channels

MSPs that build owned channels stop competing on price.

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Written by Totalstack Agency Team

Marketing strategist at Totalstack Agency. Focus on home services and ecommerce growth.